Resources and Links

The collision repair process can be a bit intimidating. Body shops and insurance agents might be throwing around a lot of terms you're not familiar with. Here are some resources that will help you become more comfortable with the collision repair process:

Know Your Rights

Some insurance companies try to steer vehicle owners to their "preferred shops," which are often shops that will do the work for the lowest price. This is known as insurance steering and is illegal. You should know that you have the right to choose where your vehicle is repaired, so that you rest assured that your vehicle is in good hands.